Privacy Policy

TOPCON OPTONEXUS CO., LTD. ( “TOPCON OPTONEXUS”) respects and is committed to protecting the personal information of its customers.
TOPCON OPTONEXUS implements the following privacy policy in its business activities.

Basic Policy
  1. We will comply with laws, regulations, and other norms related to personal information.
  2. When we collect personal information from our customers, unless otherwise specified, we use such information for the purpose of providing or introducing our products or services to our customers, or for providing information that we believe will be useful to them, from our company, group companies, or others. We may also provide or entrust such information to third parties for purposes such as analysis, processing, and feedback to customers. Such information will be handled appropriately in accordance with the content and scale of our business.
  3. We will take reasonable security measures against risks related to personal information, such as unauthorized access, leakage, loss, destruction, and falsification.
  4. We will establish an internal system for the protection of personal information, and will continue to review and improve this system.
  5. With regard to the handling of personal information, we will respond appropriately to questions, complaints, and consultations regarding personal information from the individual concerned.

Established on April 1, 2005
Revised on April 1, 2022
President Katsuhiko Muramatsu

TOPCON OPTONEXUS Website Privacy Policy

Customers using the TOPCON OPTONEXUS Web site can use most of the services provided on the TOPCON OPTONEXUS Web site without disclosing any personal information.
(For some services, customers may be asked to provide personal information.) TOPCON OPTONEXUS, Inc. (“TOPCON OPTONEXUS”) respects the personal information of customers who use the TOPCON OPTONEXUS Web site (the “Site”) and is committed to protecting such information.

Request to Customers

TOPCON OPTONEXUS assumes no responsibility for the collection, handling, or security of customers’ personal information on websites other than TOPCON OPTONEXUS websites that are linked to this Site. Please check or inquire about the protection of personal information on other websites by yourself.

1.When we ask for personal information

We ask customers for personal information in the following cases.

  1. When applying to participate in seminars, exhibitions, etc.
  2. When you request materials or other information regarding our products or services.
  3. When a customer asks questions or makes inquiries regarding our products or services.
  4. When registering or requesting materials related to recruitment activities, etc.
  5. When we ask you to cooperate with a questionnaire survey, etc.

Personal information here refers to information that can identify the customer himself/herself, such as name, address, telephone number, e-mail address, etc., as well as information including personal identification codes.

2.Purpose of use of personal information

When we ask customers to provide us with personal information, we will clearly state the purpose of use in advance.
Personal information provided by customers will be used within the scope of the stated purpose of use.
Personal information will not be used for any purpose other than the stated purpose of use without the consent of the customer.

3.Outsourcing of Personal Information

We may outsource our business to the extent necessary to achieve the purpose of use of personal information. In such cases, we will require the consignee to protect the personal information and strictly manage the information under our appropriate supervision.

4.Disclosure and provision of personal information to third parties

We will never disclose or provide your personal information to any third party without your consent.
However, we may disclose, provide, or entrust your personal information to our affiliates or other third parties in the following cases. However, the disclosure or provision of personal information to a third party does not apply when the information is provided for joint use or as a result of outsourcing.

  1. When required by law, or when necessary to protect the public interest.
  2. When it is necessary to cooperate with the national or local government in the execution of public affairs, and obtaining consent from the customer may impede the execution of such affairs.
  3. When the personal information is provided in connection with the succession of business due to a merger, corporate separation, transfer of business, or other reasons.
  4. When the provision of personal information is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the customer’s consent.
  5. When disclosing personal information within the scope and under the conditions that the individual customer cannot be identified.
5.Transfer outside of Japan

When we provide customers’ personal information to third parties such as business entities outside of Japan, including subcontractors and joint users, we will take necessary and appropriate measures in accordance with what is required by laws and regulations.

6.Security Control Measures to Protect Personal Information

When we are entrusted with customers’ personal information, we take the utmost precautions to properly manage the information and prevent its leakage, loss, alteration, etc. We provide in-house training to our directors and employees regarding the protection and appropriate handling of personal information, and dispose of personal information in an appropriate manner when the purpose of its use has been achieved.

7.Procedures for Requesting Disclosure of Personal Information

We will respond to requests for 1) disclosure, 2) notification of purpose of use, 3) correction, 4) addition, 5) deletion, 6) cessation of use, 7) disclosure of records of provision to third parties, or cessation of provision to third parties, regarding personal information held by us about our customers.

8.Inquiries about personal information

Please contact the following for inquiries regarding our personal information protection.

10-67, ushirohara, kamiogoe, ogoe-machi, Tamura-shi, Fukushima, 963-4111, Japan


General Affairs & Accounting Group
TEL 0247-61-7100

9.Other matters
  1. Customers under 16 years of age are requested to provide personal information only after obtaining the consent of a parent or guardian.
  2. We may revise our personal information protection policy in order to better protect your personal information, or in response to changes in related laws and regulations.